Return & Exchange Policy – Leimoné
We want you to absolutely love your purchase
If for any reason you are not satisfied, we offer returns and exchanges under the following conditions:
Returns
- Items must be returned within 7 days of delivery
- Items must be unused, unworn, and in original condition
- All original tags must still be attached
Non-returnable items
- Sale items
- Intimate wear / swimwear (for hygiene reasons)
- Custom or made-to-order items
Exchanges
- We offer exchanges for a different size or item (subject to stock availability)
- If your desired item is unavailable, you may receive store credit
Refunds
- Refunds are issued as store credit only
- No cash refunds
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable courier (e.g. PUDO locker-to-locker)
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours with photos and we will resolve it immediately.
Contact
For all returns and queries:
leimone.boutique@gmail.com
Thank you for shopping with Leimoné
